Do ChatGPT & Meta Muse
know who you are?

Free gives your business an owner-controlled identity for search engines and AI assistants to read. It includes two starter questions, one optional owner-created Q&A and up to two owner FAQs. AI Suggest can help draft starter replies or create the extra Q&A. After verification, your profile is published and its profile link and downloadable QR code are free to share. Verified Free profiles can also accept up to two visitor-submitted customer questions for manual replies. Free is free forever with no trial deadline; verification is required before owner answers and FAQs can be published. Premium removes the visitor-question limit and adds unlimited saved Q&A and FAQs, AI replies to other questions, shared management and website embeds. The public profile URL remains available to people and crawlers on either plan.

Premium is for using your identity with customers and building a richer record of business information. It removes the Free visitor-question limit and adds customer-facing Q&A, AI-assisted replies, unlimited saved owner Q&A and FAQs, shared-profile management and website embeds. More questions and answers let you publish more specific details in your own words. Premium is $9/month or $90/year; it does not guarantee more customers, leads or AI recommendations.

Public business information can be incomplete or outdated, and may appear on sites you do not control. A verified M.AI Identity profile gives you one owner-controlled source where you can publish and keep your information current.

AI systems can produce inaccurate or outdated answers. Free gives you an owner-controlled identity with current business details, two starter questions and one optional owner-created Q&A in readable HTML and structured data. Premium lets you expand that record with more Q&A and FAQs.

Start by giving AI search and assistants accurate business facts from a source you control. Free publishes that owner-confirmed identity and up to three owner-managed Q&A entries (two starter questions plus one optional owner-created Q&A) in readable HTML and structured data. Verified Free profiles can also accept up to two visitor-submitted customer questions for manual replies. Premium removes that visitor-question limit and adds AI-assisted replies and owner-written FAQs.

No. Your free identity publishes your business details and up to three owner-managed Q&A entries (two starter questions plus one optional owner-created Q&A) in readable HTML and structured data without needing a separate website. Premium website embeds are optional extras for businesses that also have their own site.

Your AI-readable business identity is Free whether or not you have a website. The Shopify connection and all four website embeds are Premium features for verified profiles: a customer Q&A button, owner-FAQ widget, LocalBusiness structured data and verified badge. The Q&A button is the most valuable: it invites real questions into your dashboard so you can publish useful, verified-owner replies and build a richer business information record. Visitors can still read the public profile URL; Free does not paywall that page.

Google Business Profile and M.AI Identity serve different purposes. M.AI Identity provides a public page with crawlable HTML and structured markup, and a verified owner controls the information on that profile. You can use both services.

You can create a starting profile by entering your business name, then review and update the details, answer two starter questions and optionally add one owner-created Q&A. Verification is a separate step. Mobile SMS can verify ownership when you confirm the code; methods requiring manual review usually receive a response within one business day.

Free helps AI systems read your current business details, two starter questions and one optional owner-created Q&A. Once verified, share your profile with customers using its link or downloadable QR code at no cost. Verified Free profiles can receive two visitor-submitted questions for manual replies (up to five total Q&A threads). Premium removes that visitor-question limit and adds ongoing customer Q&A, AI replies, more owner FAQs, shared profile access and website embeds. The public profile URL remains available to people and crawlers on either plan.

No. Customer interaction is optional. Free lets you maintain your AI-readable identity, answer two starter questions and add one optional owner-created Q&A. Verified Free profiles can receive up to two visitor questions for manual replies, separate from the three owner-managed entries. Share your verified profile using its link or QR code at no cost. Premium removes the visitor-question limit and lets customers ask ongoing questions through the live thread; you can reply as the verified owner and publish unlimited owner Q&A and FAQs. AI-assisted drafts and automatic replies are optional too.

Free is your AI-readable business identity: create and update your profile, answer two starter questions and add one optional owner-created Q&A, with up to two owner FAQs and no trial deadline. After verification, sharing the profile link or downloading a QR code is free. Verified Free profiles can also accept up to two visitor questions for manual replies. Premium is $9/month or $90/year; it removes the visitor-question limit and adds unlimited Q&A and FAQs, AI replies to other questions, shared-profile management and website embeds. Your launch rate is guaranteed for the first 12 months after your first paid charge; any later renewal price change will be communicated in advance.

Free already gives you a useful foundation: an owner-controlled identity with current business details, two starter questions and one optional owner-created Q&A in crawlable HTML and structured data for search engines and AI assistants to read. After verification, share the profile link or download a QR code at no cost. Verified Free profiles can accept up to two visitor questions for manual replies. Premium removes that limit and supports ongoing customer Q&A, unlimited saved Q&A and FAQs, shared access and website tools. Verified profiles have separate AI Suggest limits; those restrict AI generation, not saved content. No plan guarantees a particular search or AI result.